Latest update includes performance and workflow improvements

In this release, performance has been improved throughout the platform, and we’ve made changes to improve accuracy, efficiency, and compliance in several areas of your workflow. Read on for highlights, and see the release notes for complete details.

Continued performance improvements

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Our last several updates have focused heavily on making the platform faster and more efficient, and those efforts continued in this release. For the Orders view, we changed the way order counts are loaded for each status folder. Now, the page will load immediately so you can use it while order counts are calculated. While the counts are updated, you'll see a Retrieving message that won’t interrupt your ability to navigate and use the page.

We also streamlined a specific function which is often used by Mercury Network’s servers. Because this function is called upon so frequently within the platform, this upgrade has significantly reduced the server’s workload, leading to better performance for all users.

Better Action Required behavior

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Some users noticed that past-due orders which had been removed from the Action Required folder still displayed the Action Required banner. In addition, the order count for the Action Required folder sometimes appeared to be inconsistent. Both of these items have been resolved.

Supporting your compliance

According to your settings, your VMP XSite clients will no longer be able to see the appraiser’s name in the order history for duplicated orders. Plus, when the setting to display the vendor's fee on the invoice is on, invoices generated by an AMC will exclude the appraiser’s name and company information but will still show the appraiser’s fee.

For vendors, resolved CDAIR bidding and deleted order issue

When bidding on CDAIR orders, vendors previously saw an incorrect locked fee amount or were unable to enter a fee. We've fixed these issues so they can successfully bid on the order. In addition, some vendors noticed that orders which they had previously deleted were suddenly “undeleted”, and this has been fixed.

Resolved automatic EAD submission for FHA Conversion appraisals

The recently added ability to automatically submit FHA Conversion appraisals to the EAD portal was returning errors. We learned that the appraisal was being submitted to the wrong slot in the portal. With that fixed, automatic submission is working as intended.

Changes to notifications for VMP XSite clients

When an appraiser accepts a commercial bid order, the notification sent to the client will include the due date which was set in the awarded bid, rather than the original due date. Plus, the Fee field on the client’s Order Completed notification will include two decimal places, so the full fee is displayed including dollars and cents.